Two-factor authentication
Add a second step to signing in.
Two-factor authentication asks for a code from your authenticator app after your password. SalesEQ uses time-based one-time codes, so any standard authenticator app works.
Meeting recordings are among the most sensitive things a sales team holds. They contain pricing, roadmaps, and customer conversations. A password on its own is thin protection for that.
If you sign in with Google
This applies to accounts that sign in with an email address and a password. If you signed up through Google or another provider, SalesEQ never sees a password to add a second step to. Manage two-factor authentication in that provider's account settings instead.
Settings tells you which case you are in: the authenticator option names your provider and offers no Enable button when your account came from one.
Turn it on
Open your security settings
Go to Settings, find Two-factor authentication, and select Enable.
Confirm your password
Enter your current password to start setup.
Scan the code
Scan the QR code with your authenticator app, then enter the current code to confirm.
Save your backup codes
SalesEQ shows a set of backup codes once setup finishes. Download or copy them before you close the dialog.
Verify it worked
Sign out and sign back in. After your password, SalesEQ asks for a code from your authenticator.
Before you finish
Set up your authenticator on a device you will still have next month, and keep your backup codes somewhere you can reach without that device. They are the way back in if you lose the authenticator.
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